Support

Support

FAQs Library
Q
What is the difference between XG and BG series?
2022-08-25
A

XG seires design based on 1100VDC level,suit for new 13A current panels.And have some advanced features:I-V scan,bluetooth,AFCI,night SVG,etc.

Q
Does XN series can work without battery?
2022-08-25
A

XN series can work well without battery, the solar panel output can drive load, but when load power is bigger than solar panel output, inverter will alarm.

Q
Off grid system design process?
2022-08-25
A

The power of off grid inverter shall be confirmed according to the user's load type and power.
The component power shall be confirmed according to the user's daily power consumption.
The battery capacity is determined according to the power consumption of the user when there is no sun, because photovoltaic power generation can be used directly to the load without power storage during the day.

Q
Does XN series inverter support three phase 380VAC output by parallel?
2022-08-25
A

XNPIII series when use more than three unit supporting parallel into three-phase 380VAC output. And support unbalanced configuration, such as one of phase has 15kw capacity, the other two phases are 5kw.

Q
Does XN series inverter support parallel function?
2022-08-25
A

XNPIII series inverter have parallel function.Support max 9 unit parallel.(Need purchase parallel kit)

Q
Do INVT have high protection level for PCS?
2022-08-25
A

Yes,IP54 can be customized for PCS and lithium battery cabinet.

Q
Can old and new lithium batteries be connected to the same machine for mixed use?
2022-08-25
A

For example, a lithium battery that has been used for one year and a brand new lithium battery are mixed on the same PCS machine.

No, due to the characteristics of lithium batteries, different batches of lithium batteries have different battery capacity and internal resistance, and the consistency is very different. Using them together will cause voltage imbalance and current uncontrollable problems.In severe cases, it will cause safety accidents such as fire or explosion of the lithium battery, so it cannot be mixed.

Q
Can BN drive motor load directly, such as air conditioner, motor, etc.
2022-08-25
A

Yes, but the direct motor drive will have a large starting current, which can only drive a certain power motor load. For details, please contact INVT.

Q
Low power generation: low power generation of solar inverter system is also one of the common problems.
2022-08-25
A

It is mostly caused by improper design, unreasonable string matching, and wrong parameter setting (safety regulations, MPPT working mode), etc

Possible causes and solutions:
1. Block the PV panels from buildings, trees, poles, wires, front row components, etc. ——Investigating the site, fully consider the surrounding shielding factors, remove the removable obstructions, and optimize the series parallel connection mode;
2. Cover the PV panels with fallen leaves, bird droppings, dust, dirt, plastic bags, etc. ——Clean up the PV panels in time
3. Different types and specifications of PV panels is mixed; ——The same type PV panels should be connected into one or more groups, and multiple groups should be placed under the same MPPT;
4. The power distribution of the series is unreasonable, the power is mainly concentrated on one of the MPPT channel; —— The power is evenly distributed to the two MPPT channels;
5. The inverter safety regulations are set incorrectly, or the MPPT working mode is set incorrectly; —— set the safety regulations correctly, and select the corresponding MPPT working mode according to the front-end series connection mode (the parallel mode is rarely used, please consult our technical personnel for details)
6. The diameter of the cable used from the inverter to the parallel network point is too small and the distance is too long. The cable material is aluminum core wire, which makes the line loss larger; ——Choose the cable with larger wire diameter, select copper core cables, and reasonably plan the wiring path.

678910 Show:
You can also view:
Service IntroductionValue added ServiceTraining DownloadFAQsProduct Query

Product Inquiry
Name:*
Company:
Country:*
E-mail Address:*
Phone:
Content:*

Our site uses cookies to provide you with a better onsite experience. By continuing to browse the site you are agreeing to our use of cookies in accordance with our Cookie Policy.