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FAQs Library
Q
How to troubleshoot large output current fluctuations of around 100 A on a GD5000 VFD in fan applications?
2026-09-18
A

How to solve the problem of large 100A fluctuation in the output current at the fan application site of the GD5000 inverter
A: 1. Verify whether the VFD parameters are set correctly, confirm if the motor has undergone self-learning, and check the working conditions at the customer site;
2. Observe the operating data of the motor and load before and after decoupling, and confirm whether the problem is a mechanical issue on the load side or an electrical issue on the equipment side based on the observed phenomena.
3. If the no-load output is stable but regular current fluctuations occur when loaded, it is most likely a mechanical fault on the load side. It is recommended that the customer perform dynamic balance correction, and check the alignment accuracy of the coupling, bearing clearance, etc.

Q
How to troubleshoot large output current fluctuations of around 100 A on a GD5000 VFD in fan applications?
2026-09-18
A

How to solve the problem of large 100A fluctuation in the output current at the fan application site of the GD5000 inverter
A: 1. Verify whether the VFD parameters are set correctly, confirm if the motor has undergone self-learning, and check the working conditions at the customer site;
2. Observe the operating data of the motor and load before and after decoupling, and confirm whether the problem is a mechanical issue on the load side or an electrical issue on the equipment side based on the observed phenomena.
3. If the no-load output is stable but regular current fluctuations occur when loaded, it is most likely a mechanical fault on the load side. It is recommended that the customer perform dynamic balance correction, and check the alignment accuracy of the coupling, bearing clearance, etc.

Q
Why does the GD350A fail to enter sleep mode when the output frequency falls below the sleep threshold with P00.09 = 1?
2026-09-18
A

 When the P00.09 frequency source configuration is set to B (frequency source setting), i.e., P00.09 = 1, and the P43 group sleep function is used, the system cannot enter sleep mode even when the frequency falls below the sleep threshold.
A: When using the P43 group sleep function, P00.09 must be forcibly set to 0 by default, i.e., A (frequency source setting).

Q
How to achieve stable output for GD5000 dual-motor drive with unbalanced loads?
2026-09-11
A

1. Set the operation mode to power balance mode, and use optical fiber communication between the two main units
2. Set the droop control to 1-2 Hz to achieve dynamic power balance
3. Appropriately adjust the current loop and speed loop of the P3 vector group to ensure stable current output

Q
What should I do if bus overvoltage, explosion, or output overload faults occur on HT3360-500K and RM series UPS models?
2026-09-11
A

These series HT3360-500K,RM20-90K(PM10-15K)RM25-600K(PM30X),RM25-200K(PM25C),RM40-500K(PM50),RM600/60D,RM600-1000K(PM100DFaults such as bus overvoltage, explosion, and output overload occur.

A: To check the "Scope" menu on the display, look at the output voltage and current waveforms. To zoom in on the current waveform, click "Zoom In" when it is displayed in Small mode.
The purpose is: to see the type of load, whether it is industrial control load, because industrial control load has energy feedback to the UPS, causing unstable operation.
The current solution is to install the BAU (discharge device

Q
What is the difference between STO and S-terminal coast to stop in GD Series?
2026-09-11
A

What is the difference between the STO function on GD series models equipped with STO and the coast to stop function of the S-terminal?

A: The results are the same; both STO and free stop will block the output, but STO will trigger a fault. STO is controlled by hardware circuitry, while coast to stop is controlled by software. STO offers greater safety and stability.

Q
What is the difference between the “Coast to Stop” and “Emergency Stop” functions of the S-terminal in the GD series?
2026-09-11
A

An emergency stop involves decelerating to a stop, but the deceleration time is based on P01.26 (Emergency Stop Time), which differs from P00.12 (Deceleration Stop Time) used for normal deceleration stops. The coast to stop immediately block the output, whereas a deceleration stop does not.

Q
Does the AI/AO and expansion card PTC temperature measurement function of GD350A have EX-ATEX certification?
2026-09-11
A

No. The AI/AO and expansion card PTC temperature measurement function of the GD350A is not Ex/ATEX certified.

Q
What is the logic behind "regeneration avoidance" as described in the GD270 brochure?
2026-09-04
A

The basic principle applies when the outlets of two fans share the same duct. If one fan spins significantly faster than the other, the resulting pressure difference drives the slower fan to accelerate until its speed matches that of the faster fan. At this point, the slower fan enters a generator mode, feeding energy back into the VFD and causing the VFD's DC bus voltage to rise. If the voltage reaches the over-voltage stall threshold, the VFD controlling the slower motor automatically increases its output frequency to match the actual rotational speed. Consequently, the fan exits generator mode and returns to motor mode; it stops generating power, and the VFD's DC bus voltage drops.

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