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FAQs Library
Q
How to solve the A-AC/A-SPI error on the GD100-PV?
2025-09-30
A

A-AC/A-SPI indicates a phase loss in Hybrid power supply mode, probably due to no utility input received in this mode. This means P15.32=0, indicating the AC input is disconnected. Simply connect the AC input or change the mode back to Mode 0.

Q
How to solve the FAF error on the GD100-PV?
2025-09-30
A

 FAF means Forced Communication Failure, probably not receiving AC input in AC mode, VFD wants to switch to AC input, but no AC input, also caused by the mode change. this is an early warning, not a fault. It means that you are using Hybrid power supply mode, but there is no AC input. You only need to connect the AC input, or change the mode back to mode 0.

Q
The servo receives the EMG digital input but fails to execute the emergency stop.
2025-08-21
A

Q: Using the digital input selection function, configure the digital function as emergency stop (EMG). Servo receives the digital input command but does not execute the emergency stop.

A: Emergency stop switch is closed by default. Set P3.41 to 0 for the emergency stop switch valid.

Q
Image Imported into the VS Series HMI Have Gray Edges. How to Eliminate?
2025-08-21
A

HMI parameters settings =>Printers/Downlaod,Image Downloading Options set Keep the original format

Q
Can the LCD Keyboard Support Displaying the Real-Time Occurrence Time of the Fault?
2025-08-21
A

 Yes, the button battery is installed on the keyboard, and the facility method: System setting=> Fault time enabled

Q
Can the STO Card of GD270-EU Be Removed?
2025-08-21
A

Yes, after removing the STO expansion card, you need to set P08.63=0 (invalid STO function), and then change the position of the jumper cap on the control board.

Q
What Happened to the Fan Not Turning After the GD28 Was Powered On?
2025-08-21
A

The fan control logic of GD28 adds a new function - speed regulation mode, in which the fan speed gradually increases with the temperature of the IGBT module, below 36°C, the inverter fan does not run, and the fan above 69°C runs at full speed; The feature defaults to the enabled state,set the ten place of P08.41 to 1 to enable.

Q
Why the GPRS adaptor always display off-line, and APN is correct?
2022-09-09
A

Firstly must make sure the APN info is the suitable with SIM card, then check with the network supplier, if the GPRS installation location support GPRS network, without GPRS network, it cannot connect to internet.

Q
After add the GPRS adaptor, why display RS485 off-line, network online?
2022-09-09
A

If network online, means the GPRS adaptor APN information is correct. RS485 off-line means the tac file is incorrect, please contact INVT to update tac configuration file.

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