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FAQs Library
Q
Line sequence of Heidenhain ERN1387 rotary encoder.
2022-08-25
A

EC160 integrated machine is fitted with the synchronous master, but the user adopts Heidenhain 1387 rotary encoder in the line sequence of Monarch integrated machine. Recently, the line sequence of EC160 is consistent with that of SIEI inverter and STEP integrated machine and positive to No.10 line C+ and No.11 line C- of Monarch integrated machine.
Solution: After changing the parameter P3.12 from 0 to 1, Heidenhain 1387 rotary encoder in the line sequence of Monarch can be used. Save the parameter after modification, power off and reset EC160. The parameter is valid only when software version of main board ≥ 1.07 and DSP software version ≥ 1.01.
Note: If EC160 adopts the encoder line sequence of Monarch, the master can succeed in non-load autotuning, it can run in low speed and monitoring output current is normal. However, after running 5 times, 132 fault (large speed deviation) may occur once.

Q
What are the protection functions of the EV charger?
2022-08-25
A

The protection functions of EV  charger are as below: overvoltage protection, undervoltage protection, overload protection, leakage current protection, short circuit protection, over temperature protection and lightning protection

Q
How do I start the EV charger point?
2022-08-25
A

The charger can be started through RFID card, mobile app and internet.

Q
Which communication does the charger support?
2022-08-25
A

Support the Ethernet, WIFI, 4G/5G, OCPP 1.6,  with IP54 class.

Q
What's the difference between DC charger and AC charger?
2022-08-25
A

DC charger power input is AC, output is DC, commonly known as "fast charging", Normally DC charger only need 0.5-2 hours.   AC charger output is AC power, output connect to on-board charger of EV, so the charing speed is lower than DC charger, AC charger need 4-8hours.

Q
What's the DC EV charger interface?
2022-08-25
A

AC charger interface adopt CE standard: IEC 62196-3, support CCS2 and CHAdeMO interface  as the photo,include power cable and control cables.

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Q
What's the AC EV charger interface?
2022-08-25
A

AC charger interface adopt CE standard: IEC 62196-2  AC Type2 as the photo,include L1/L2/L3/N/PE power cable and CC/CP control cable.


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Q
How to check the software version of the keypad:
2022-08-25
A

1. Hold DOWN and Shift key and power on for a few seconds to enter the KEYPAD FUNCTION MENU, including: Hardware test, Flash data program, Language select, Keypad sw ver, Converter Type Sel.  
2, Hardware test: can test whether the button failure and backlight  
3, Language selection: you can switch display language  
4. Software version: displays the current software version  
5, Converter Type Sel.: can select the converter type which the keypad used for

Q
How to check the encoder or PG card is fine or not?
2022-08-25
A

You can have a test run the system in open loop:
1, P00.00=1  (open loop vector)
2, P20.07=4  (Enable the encoder pulse counting function)
3, Monitor P17.18   (encoder pulse: Hz)
4, And compare P17.18 with running frequency (Press "shift" 6 times, it will show running frequency)
 
If P17.18 is not the same as running frequency, it means the PG card, or encoder itself has problem.  Please try to exchange them to locate the problem.

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