Q : iTalent: the access control machine recognizes a face but the sliding door does not open.

Views : 5
2026-07-18

A: Troubleshooting steps:
1. Check whether the wiring between the access control machine and the sliding door is correct. On the access control machine side, there are four wires: COM, NO, SEN, GND. On the sliding door access control machine side, connect NO to the access control signal input, COM to the common terminal, and SEN to the interlock output.

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