Q : GD5000 inverter input voltage is lower than the customer's site voltage, causing grid undervoltage and fault shutdown
A: 1. Check whether the voltage of the switchgear at the front end of the inverter is normal
2. Check whether the inverter input voltage coefficient is normal; the default is 100%.
3. Check whether the voltage detection board is working properly and verify its specifications and model
4. If the actual measured voltage matches the customer's on-site voltage, adjust the input voltage detection coefficient to keep the inverter and the customer's site voltage consistent, avoiding system misidentification of undervoltage and accidental tripping
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