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FAQs Library
Q
Can the warranty period be extended for MG/BG series solar grid-connected inverters?
2021-03-10
A

The standard warranty period of MG/BG series is five years, and the warranty period can be extended to 10 years for a fee. Please contact INVT for specific costs.

Q
What is the overall efficiency of GD5000?
2021-03-10
A

The overall efficiency of GD5000 is ≥96% (standard), and non-standard designs, and can be non - standard design higher efficiency.

Q
Is there a standard cabinet for GD3000 VFD?
2021-03-10
A

For VFD below 660V, we recommend that customers choose low-voltage general cabinets. 1140V and 3300V products can provide IP20 standard cabinets.

Q
The voltage level of the GD1000 series and the voltage level of the GD3000 series can both meet 1140V.
2021-03-04
A

GD1000 is a special VFD designed for coal mining machines. The main applications are coal mining machines, continuous mining machines, shuttle cars and other traction loads.

Q
The water pump already runs, why is there no water coming out of the pipe?
2021-03-04
A

1. Check the pump running direction is reversed or not, power off, and exchange U and W cable can change the direction.
2. Some centrifugal pumps need to be filled with water before work properly.
3. The pump head is proportional to the square of the frequency.if the output frequency is too low, it will cause the head of the pump to drop, resulting in not water. it needs to add the solar panel power, and set P15.05 output lower limit frequency.

Q
Can 220VAC servo DA200 drive support single phase 220VAC input?
2021-03-04
A

Models(<=1kW) can support both single phase and three phase 220VAC input; Model(>=)1.5kW) has to connect with three phase 220VAC input, if with single phase 220VAC input, it will affect the maximum speed of motor, and has to use derately, which means a 1.5kW drive may be just uesd as 750W model.

Q
Will the protection level be affected after the BPD opens the cover?
2021-03-04
A

After the BPD is removed the cover to repaired, the protection level will decrease. When installing it again, you need to check whether the waterproof tape is intact, and apply appropriate waterproof glue on the four corners to ensure good sealing.

Q
Some foreign language can be showed in off line simulation mode, but cannot show in the screen after download(VS HMI)
2021-03-04
A

Please try‘Arial' font first. If it doesn't work, try to copy the language to 'word' document to know the exact font, for example, it should be 'Shruti' font for Indian language. Note: The 'systemFont' file in the installation directory of VS HMITool should have this font format.

Q
Does the IO cables sell together with AX PLC CPU?
2021-02-25
A

No. The CPU is sold without any spare parts including cables; it needs to buy the IO cable and terminal seperately.

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