Q : GD5000 reports an uplink communication fault in the unit. How to resolve it?
A: Fiber optic issues account for a significant proportion of fiber communication faults. First, clean the dust from both ends of the unit's fiber optic cable. If the fault persists, try replacing the unit's fiber optic cable. If the above methods still fail to resolve the issue, consider replacing the power board or the unit's driver board.
More Resources

Services
Learn about INVT’s global after-sales policies, service processes, and technical support commitment.

Downloads
Get product catalogs, manuals, drawings, software, certificates, and more.

Training Videos
Learn product knowledge, operation guides, and application technologies through online training videos.



Repair Progress Tracking | Identity Verification
To protect your repair information, please verify using the mobile number reserved on the service order.

Contact INVT
Get in touch with INVT. Our team will get back to you shortly.
-
Industrial Automation
-
Network Power
-
PV & ESS
-
e-Mobility



