NEWS

Recently, INVT and its Vietnamese strategic partner DAT achieved a breakthrough in collaboration. By deepening technical exchanges, optimizing service network layouts, and strengthening resource coordination, the two parties jointly enhanced industrial automation service capabilities across Southeast Asia. This partnership not only bolstered DAT’s technical expertise in variable frequency drives, UPS systems, and PV inverters but also established localized spare parts warehouses and refined service response mechanisms. These efforts provide customers in Vietnam, Cambodia, and other Southeast Asian markets with faster, more timely technical support, further solidifying INVT’s service advantages in the region.

Technical Empowerment: From “Teaching to Fish” to “Real-Time Response”

To ensure high-quality services for Southeast Asian clients, INVT has intensified technical empowerment by dispatching experienced R&D teams to Vietnam. These teams provided systematic training for DAT engineers, covering product principles to complex fault diagnostics. DAT’s team can now swiftly address operational and maintenance demands for inverters, UPS systems, and PV inverters, achieving “real-time” technical support.
Additionally, DAT conducts weekly internal technical training every Wednesday, continuously upgrading its engineers’ expertise to ensure sustained service quality.

Service Network Upgrade: Breakthrough in Cross-Border Response Capabilities

Leveraging INVT’s global service network, DAT has expanded its coverage from Vietnam to neighboring markets like Cambodia, Laos, and Thailand. Recently, DAT successfully completed an urgent UPS repair task for a major industrial client in Cambodia, exemplifying INVT’s “customer-first” philosophy. Their efficient cross-border service capabilities earned high praise from the client.

Deepening Collaboration to Unlock Smart Industrial Opportunities

The strategic partnership between INVT and DAT has delivered remarkable results in Southeast Asia. Through technology sharing and service network optimization, the two parties continue to elevate regional industrial automation standards and established an efficient “48-hour response” mechanism. Moving forward, INVT will further deepen collaboration with DAT, focusing on technology-driven empowerment, expanding service networks across Southeast Asia, and delivering greater value to regional clients. Together, they aim to provide efficient, stable, and reliable smart control solutions for industries, accelerating the intelligent transformation of regional industries.