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FAQs Library
Q
For BD series, what should I do when there is a 31-RTC failure?
2021-04-15
A

Reset the time and date, power off 10 minutes and then start to see if the clock can be real-time timing.

Q
For BD series, how to turn off the grid connection function?
2021-03-31
A

The output power in the grid parameters is set to 0%. If the grid connected power needs to be reduced, this parameter can be modified to the required percentage.

Q
Can BN series working with photovoltaic panels only without batteries?
2021-03-31
A

No, the photovoltaic input can only be used to charge the battery and cannot generate electricity to load.

Q
Does MG/ BG support wake-up diesel generators?
2021-03-31
A

No, there is no internal outpuit terminal for wake up generator.

Q
What should be set when BN off grid inverter is powered on for the first time?
2021-03-10
A

Select battery model and operation mode.

Q
Can the warranty period be extended for MG/BG series solar grid-connected inverters?
2021-03-10
A

The standard warranty period of MG/BG series is five years, and the warranty period can be extended to 10 years for a fee. Please contact INVT for specific costs.

Q
What is the difference between power frequency off grid inverter and high frequency off grid inverter?
2021-02-20
A

High frequency inverter has small volume, high efficiency, no isolation transformer,light weight.
Grid frequency inverter with power frequency isolation transformer, the main characteristics are strong overload capacity and load impact resistance, high reliability, but the disadvantages are large size, low efficiency and high cost.
If the load is inductive load such as motor with greater impact, it is recommended to select power frequency off grid inverter; if the load is resistive load with less impact, it is recommended to select high-frequency off grid inverter. BN series belongs to power frequency off grid inverter.

Q
Can BG achieve three-phase 220VAC output?
2021-02-20
A

Yes, non-standard software needs to be customized. Note that the three-phase 220VAC current is nearly twice as large as the 380VAC current, so it needs to be used at reduced power.

Q
Leakage protection trip
2020-12-24
A

Q: Leakage protection trip: the leakage protection switch often trips, causing the inverter A003 AC undervoltage and A011 power grid loss alarm

A: Possible causes:
1. The rated current of leakage protection switch is too small, or the brand quality is not good;
2. The residual operating current I Δ n of leakage protection switch is too small, and the household power consumption of general residents is 30 ma;
3. Improper handling of AC cable head, reduced insulation, or cable damage;

Solutions:
1. Select high rating leakage protection switch, and good brand.
2. Select leakage protection specification I Δ n ≥ 300mA;
3. Check the AC cable insulation, find the damage part,  replace cable or make proper insulation.

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